This Week’s Top Reads for the Restaurant Industry

We’ve gathered a collection of some interesting and current restaurant industry articles for you. These articles offer insight into everything from planning for the new year to marketing do’s and don’ts to how the food industry affects our culture.  We hope you’ll enjoy them. Please share any of them or this whole post with your…

5 Ways to Help Your Restaurant Survive The First Five Years

An Ohio State University study found that 60% of restaurants don’t make it a full year in business, and a whopping 80% fail before they reach their fifth birthday. The odds for new restaurants aren’t great. But, the reward for those who are able to dig their heels in and endure, is great.

What’s the Career Path of a Restaurant Manager?

If you like being the host (or life) of the party or if you enjoy bringing people together for a good time, then you’ll enjoy working as a manager in the service industry. The hours can be long, but the rewards are worth it. You’ll form close friendships with your employees and with your patrons. Some of these connections will last a lifetime.

Why You Need to Determine The Type of Customers You Will Serve

The Shock The customer is almost never right. There I said it. This simple statement probably goes against everything you have ever learned about customer service. That mentality must be shot and buried immediately. The new philosophy and saying is “the customer is king”. I have my issues with this mentality as well, but overall it’s…

Interview Techniques for the Service Industry

You may be expecting business to pick up now that the holidays are a few weeks behind us. With the expected increase in business, you may find it necessary to increase the size of your staff. Even if you feel you’re fully staffed and ready to go when the customers start to flow in, we…

So the Holidays Are Over, Now What?

Hey, everyone. I’m finishing out my Holiday series with some quick tips on what to when business slows down after the season.  Although this post was written with the Christmas season in mind, these tips are good for whichever part of the year is your busiest.  As I was working my way up the ladder in…

How to Help Your New Manager Build Respect

Building a strong manager and management team is an obstacle you’ll constantly face. If this isn’t something you’ve been focusing on, put it on your radar now. Management Goals. A major goal for your business should be to develop a team around you that enables it to function while you’re not there. Preferably to function while…